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FPT Customer Service

OILS AND COOLANTS

The new range of original FPT Industrial engine fluids for all applications has been formulated, tested and approved through strict laboratory analyses. FPT Industrial engine oil maintains its characteristics much longer than common oils, offering better engine protection. This has allowed us to validate longer replacement intervals, up to 50%, guaranteeing perfect engine operation in any condition of use. FPT Industrial oils and coolants are excellent allies to guarantee maximum performance and long durability for your engine from the first filling and for its entire lifespan.

MYFPT WARRANTY AND EXTENDED WARRANTY

MyFPT by Customer Service offers many base warranty options from a minimum of 12 months up to 24 months with variable operating hours limits depending on the application and even unlimited hours. MyFPT Extended Warranty program covers all applications and all necessary original FPT Industrial spare parts, together with any repairs carried out by highly qualified technicians.

TELEMATICS AND CONNECTED SOLUTIONS

MYFPT APP: A direct connection to your FPT Industrial engine, an App that can provide you with engine information and assistance via smartphone.

PROACTIVE ASSISTANCE: Connect the dongle to your engine and forget about problems: the FPT Industrial Control Room system will analyze your engine data and report any possible anomaly or optimization.

REMOTE ASSISTANCE: The dongle, installed directly in the Diagnostic Engine Port, communicates with your smartphone through the Bluetooth connection. The engine information you receive on your smartphone is sent directly to the Workshop Web Portal.

REMOTE MASTER: The virtual support platform that enables the connection of a field technician with a remote expert.

ORIGINAL REMAN ENGINES

Original remanufactured engines, characterized by an affordable price that have the same efficiency as a new unit. The product is tested and supplied with full warranty directly from FPT Industrial. Choosing Original Reman means enjoying the certainty that the components are engineered specifically for FPT Industrial engines, cutting down risk, boosting mechanical reliability and trusting component certification. Original remanufacturing allows you to save money and benefit from a unique value for money.