{"id":2790,"date":"2024-07-23T15:12:39","date_gmt":"2024-07-23T13:12:39","guid":{"rendered":"https:\/\/avonisrl.it\/customer-service-fpt\/"},"modified":"2024-08-08T10:47:53","modified_gmt":"2024-08-08T08:47:53","slug":"customer-service-fpt","status":"publish","type":"page","link":"https:\/\/avonisrl.it\/en\/prodotti\/customer-service-fpt\/","title":{"rendered":"FPT Customer Service"},"content":{"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:30% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"824\" height=\"1024\" src=\"https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/FPT_PETRONAS-Engine-Oil_20L-Premium-On-Road-824x1024.jpg\" alt=\"\" class=\"wp-image-2757 size-full\" srcset=\"https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/FPT_PETRONAS-Engine-Oil_20L-Premium-On-Road-824x1024.jpg 824w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/FPT_PETRONAS-Engine-Oil_20L-Premium-On-Road-241x300.jpg 241w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/FPT_PETRONAS-Engine-Oil_20L-Premium-On-Road-768x954.jpg 768w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/FPT_PETRONAS-Engine-Oil_20L-Premium-On-Road.jpg 956w\" sizes=\"auto, (max-width: 824px) 100vw, 824px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\"><strong>OILS AND COOLANTS<\/strong><\/h2>\n\n\n\n<p>The new range of original FPT Industrial engine fluids for all applications has been formulated, tested and approved through strict laboratory analyses. FPT Industrial engine oil maintains its characteristics much longer than common oils, offering better engine protection. This has allowed us to validate longer replacement intervals, up to 50%, guaranteeing perfect engine operation in any condition of use. FPT Industrial oils and coolants are excellent allies to guarantee maximum performance and long durability for your engine from the first filling and for its entire lifespan.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignfull has-media-on-the-right is-stacked-on-mobile px-0 has-nv-light-bg-background-color has-background\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);grid-template-columns:auto 30%\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\"><strong>MYFPT WARRANTY AND EXTENDED WARRANTY<\/strong><span style=\"color: rgb(0, 0, 0); font-size: medium; font-weight: 400; white-space-collapse: collapse;\"><\/span><\/h2>\n\n\n\n<p>MyFPT by Customer Service offers many base warranty options\u00a0from a minimum of 12 months up to 24 months with\u00a0variable operating hours\u00a0limits\u00a0depending on the application and even\u00a0unlimited hours. MyFPT Extended Warranty program covers all applications and all necessary original FPT Industrial spare parts, together with any repairs carried out by highly qualified technicians.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Warranty-1024x1024.png\" alt=\"\" class=\"wp-image-2764 size-full\" srcset=\"https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Warranty-1024x1024.png 1024w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Warranty-300x300.png 300w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Warranty-150x150.png 150w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Warranty-768x768.png 768w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Warranty-1536x1536.png 1536w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Warranty.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:36% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/unnamed-1-1024x1024.png\" alt=\"\" class=\"wp-image-2774 size-full\" srcset=\"https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/unnamed-1-1024x1024.png 1024w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/unnamed-1-300x300.png 300w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/unnamed-1-150x150.png 150w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/unnamed-1-768x768.png 768w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/unnamed-1-1536x1536.png 1536w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/unnamed-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\"><strong>TELEMATICS AND CONNECTED SOLUTIONS<\/strong><span style=\"color: rgb(0, 0, 0); font-size: medium; font-weight: 400; white-space-collapse: collapse;\"><\/span><\/h2>\n\n\n\n<p><strong>MYFPT <\/strong><strong>APP:<\/strong> A direct connection to your FPT Industrial engine, an App that can provide you with engine information and assistance via smartphone.<em><\/em><\/p>\n\n\n\n<p><strong>PROACTIVE ASSISTANCE: <\/strong>Connect the dongle to your engine and forget about problems: the FPT Industrial Control Room system will analyze your engine data and report any possible anomaly or optimization.<\/p>\n\n\n\n<p><strong>REMOTE ASSISTANCE: <\/strong>The dongle, installed directly in the Diagnostic Engine Port, communicates with your smartphone through the Bluetooth connection. The engine information you receive on your smartphone is sent directly to the Workshop Web Portal.<\/p>\n\n\n\n<p><strong>REMOTE MASTER: <\/strong>The virtual support platform that enables the connection of a field technician with a remote expert.<em><\/em><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignfull has-media-on-the-right is-stacked-on-mobile px-0 has-nv-light-bg-background-color has-background\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\"><strong>ORIGINAL REMAN ENGINES<\/strong><span style=\"color: rgb(0, 0, 0); font-size: medium; font-weight: 400; white-space-collapse: collapse;\"><\/span><\/h2>\n\n\n\n<p>Original remanufactured engines, characterized by an affordable price that have the same efficiency as a new unit. The product is tested and supplied with full warranty directly from FPT Industrial. Choosing Original Reman means enjoying the certainty that the components are engineered specifically for FPT Industrial engines, cutting down risk, boosting mechanical reliability and trusting component certification. Original remanufacturing allows you to save money and benefit from a unique value for money.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"611\" src=\"https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Banner-WEB-1200x716px-FPT-Reman-1024x611.jpg\" alt=\"\" class=\"wp-image-2760 size-full\" srcset=\"https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Banner-WEB-1200x716px-FPT-Reman-1024x611.jpg 1024w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Banner-WEB-1200x716px-FPT-Reman-300x179.jpg 300w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Banner-WEB-1200x716px-FPT-Reman-768x458.jpg 768w, https:\/\/avonisrl.it\/wp-content\/uploads\/2024\/07\/Banner-WEB-1200x716px-FPT-Reman.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>OILS AND COOLANTS The new range of original FPT Industrial engine fluids for all applications has been formulated, tested and approved through strict laboratory analyses. FPT Industrial engine oil maintains its characteristics much longer than common oils, offering better engine protection. This has allowed us to validate longer replacement intervals, up to 50%, guaranteeing perfect&hellip;&nbsp;<a href=\"https:\/\/avonisrl.it\/en\/prodotti\/customer-service-fpt\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">FPT Customer Service<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3398,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-2790","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/avonisrl.it\/en\/wp-json\/wp\/v2\/pages\/2790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avonisrl.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avonisrl.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avonisrl.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avonisrl.it\/en\/wp-json\/wp\/v2\/comments?post=2790"}],"version-history":[{"count":1,"href":"https:\/\/avonisrl.it\/en\/wp-json\/wp\/v2\/pages\/2790\/revisions"}],"predecessor-version":[{"id":2792,"href":"https:\/\/avonisrl.it\/en\/wp-json\/wp\/v2\/pages\/2790\/revisions\/2792"}],"up":[{"embeddable":true,"href":"https:\/\/avonisrl.it\/en\/wp-json\/wp\/v2\/pages\/3398"}],"wp:attachment":[{"href":"https:\/\/avonisrl.it\/en\/wp-json\/wp\/v2\/media?parent=2790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}